Technical Support (on weekdays 8:00-17:00 Budapest time): +36 1 533 31 20


Simple and Effective Integration Through API Connections

23/02/2024 08:44
Simple and Effective Integration Through API Connections

The API connection offered by TELL opens up new dimensions of device integration for third-party software. The API enables the simple, efficient integration of Pager7, Pager8, and Gate Control PRO devices, providing automated control through a software interface. These features allow TELL devices to be remotely controlled via software, improving operational efficiency and reducing the need for human intervention.

What is an API?

PI stands for Application Programming Interface.

Therefore, an API is an interface provided by a software component or system integration that allows other software to communicate, query data, modify it, or initiate and stop controlled functions.

The API is a combination of standardized protocols, organized data structures, and commands, allowing developers to easily integrate their applications with other applications or services.

Automation and Control Through API

Thanks to API connections, developers can easily expand their services or integrate their applications with other systems, services, and hardware.

The process control provided by the API represents a significant advancement over traditional manual labor, which can slow down processes, deviate from regulations, and increase operation costs. Modern technological solutions like APIs allow companies to automate and closely monitor their operations, increasing their efficiency, reducing the chance of errors, and optimizing resource usage.

One of the biggest advantages of using an API is that it ensures cooperation between different software and hardware. For example, in an access or parking system connected to a barrier, the API can automatically transmit the opening command from the software to the hardware, eliminating the need for human intervention. This means there is no need for an employee to manually press a button to open the barrier after obtaining authorization or making a payment, as the entire process can be automated and remotely controlled.

The system can also verify the completion of control actions thanks to state queries.

Process control through API connections not only simplifies and accelerates workflows but also detects system states/errors, input/output statuses, and examines the presence of the API connection during control.

Integrating with API protocols allows companies and service providers to receive real-time information about the success of processes or potential problems through system feedback.

This transparency results in higher levels of security, reliability, verifiability, and event documentation, which are not achievable with mechanical or manual systems.

Furthermore, the application of APIs significantly increases the flexibility and scalability of systems. Companies can integrate new devices and technologies into their existing systems without the need for complex wiring or hardware changes.

The use of TELL devices and APIs enables companies to quickly respond to business needs changes, develop new services and business models, and introduce new features efficiently. With TELL devices, immediate solutions are available for control and status queries, saving the development of hardware and physical devices, as these are already available in TELL's offerings.

This offers an excellent opportunity for companies that primarily focus on software development but also want to provide services that require the involvement of physical devices in control processes.

Key Features of TELL API

Using standard protocols, the API allows for querying the statuses of TELL devices and their I/O ports (inputs and outputs), as well as turning relays on and off. Additionally, it enables software-based controls, remote regulatory activities, and the performance of security and asset protection tasks (e.g., arming and disarming partitions).

With TELL Gate Control devices, remote or automated gate opening controls are also possible.

These features easily automate gate automation, barrier controls, access systems, turnstiles, gate controls, as well as security and asset protection systems, and other software-controlled physical processes.

Relay Control

TELL devices offer extraordinary versatility through their API connection. Their standout feature is that TELL's integrable modules can be remotely controlled via mobile internet, enabling control from long distances. This capability results in significant cost savings in cases where wired solutions are expensive or technically unfeasible.

TELL products offer a particularly useful solution in situations requiring rapid deployment or where devices frequently need to be relocated – for example, during construction projects or in areas where related infrastructure, such as internet connections, is difficult or costly to implement.

With TELL devices, customizing unique services becomes possible. The devices' relays and outputs, via mobile data connection, allow for remote and local activation, deactivation, and control of connected equipment. This way, electrical devices like lighting or heating can be remotely regulated. The TELL API simplifies issuing commands to modify the states of relays, thereby enhancing the efficiency and convenience of intelligent control in home and industrial environments.

Security System Management

TELL devices can perform asset protection functions on their own due to their programmed logic and, when connected to alarm centers, can also execute system and partition arming and disarming. TELL modules can transmit alarm, error, and operational signals of connected security systems through standard protocols via the API connection to software and remote monitoring devices.

This allows for the automation of security solutions through a software approach, offering added value in the case of outsourcing remote dispatcher services and security tasks. Particularly in the operation of remote site surveillance and video remote monitoring, demands arise that necessitate the remote control of equipment, including security and outdoor protection systems.

Device Information Queries

In addition to communicating the statuses of their outputs and inputs, TELL devices can display technical parameters necessary for their operation.

This includes querying the firmware version, operating mode, and other critical information of TELL devices. Power supply values, signal strength levels, and connection identifiers play an important role in diagnostics, maintenance, and troubleshooting during operation.

These API functions ensure users receive continuous feedback on operational statuses, the presence of a constant connection, and stay up-to-date regarding the condition of their devices.

Gate Opening Commands

The TELL Gate Control device is specifically designed for controlling gates, barriers, and turnstiles. It includes all the functions that may be required for gate control. Access authorization is increasingly integrated into various industries and services, providing versatile solutions for short-term housing rentals and even the supervision of individual parking spaces.

Emergency opening may also be necessary, for example, during "emergency" or evacuation events configured in building management software, when the building management software sends the opening command to the TELL Gate Control device.

For remote monitoring providers, the API connection developed for their own systems allows dispatchers to remotely open gates for patrol officers arriving on site after an alarm, "electronically logging" the key handling and opening verification.

The API connection enables the design of these functions and services for TELL partners, allowing them to control TELL devices through their own developments.

The Future with TELL

Beyond automation and the reduced need for human resources, API integration allows users to flexibly expand their systems and processes, developing new services and business models.

Integrating TELL devices creates a wireless connection between software and hardware, offering solutions that bridge large distances in various application areas, such as the operation of critical infrastructures like sewage treatment, fire water systems, and pumping tasks for water ingress and flooding.

Integrating devices opens up new possibilities for renewing complex or difficult-to-manage processes with existing systems and modernizing outdated equipment.

Thus, systems become centrally operable, as local systems and devices can be supervised and controlled remotely, reducing local labor costs and the presence of a higher number of intervening staff due to fragmented infrastructure.

Through API connections, companies will be able to monitor state data generated at production sites in their remote software in real-time, thereby accurately supporting and optimizing their decision-making and internal process regulation operations based on real data.

Downloadable API Document

The solutions provided by the API not only meet current but also future needs, remaining open to innovation and operational efficiency improvements. Future plans include further expanding the API's functionality to offer even more opportunities for customers to more efficiently manage their devices and processes.

The downloadable API document provides detailed guidance on the use of API keys, possible responses and error codes, and available endpoints, ensuring all the information needed for successful integration.

Download our API document or contact our technical support colleagues in case of technical questions.