Technical updates

• Fixed the QR code reader
• Please note that support for the current application will end soon.
• Soon it will be possible to transfer devices to the Gate Control PRO app, where all administrative functions will continue to be available.

Download: available from the App Store.

The version includes the following fixes:

• Fixed the system update
• Fixed service concurrency handling
• Improved GSM connection stability
• Fixed remote relay handling

The version includes the following fixes:

• Fixed sound file upload
• Stability fixes
• GSM/network handling fixes

The version includes the following fixes:

• Fixed sound file upload
• Stability fixes
• GSM/network handling fixes

The version includes the following fixes:

• Fixed sound file upload
• Stability fixes
• GSM/network handling fixes

• Added a check for duplicate customer IDs
• Disallowed conflicting identifiers
• Device replacement feature
• Email sending feature
• Fixes and configuration options related to fiREG support
• Advanced filtering options for devices
• Advanced filtering options for events

• Dispatcher support module
• Customer management feature
• Dual network connection
• Flexible event code handling, with categories and color codes
• Three roles – Administrator, Visitor, Dispatcher – with precise permissions
• Significant performance improvement
• Electronic fire protection log service (fiREG) API

The version includes the following fixes and new features:

• VOIP bug fixes, updated voice codecs
• Introduced a scheduler (currently available tasks: restarting the GSM connection, deleting log files, restarting the device)
• Fixed network handler
• Fixed default network interface handling
• Introduced logging available to users on the device
• Added the ability to download log files
• Added the ability to log to the cloud
• Introduced remote firmware update for the GSM modem
• Display of GSM network information (frequency band, connection type, MNC, MCC, CELL ID, RSSI, etc.)
• Fixed memory management errors
• Fixed thread concurrency errors
• Updated SSL certificates
• Updated the OpenSSL package
• Fixed remote monitoring network handling

• Fixes to the automatic APN process
• Fixed IP connection monitoring
• SMS processing fixes
• Fixed faulty event log behavior
• Redesigned watchdog operation, improved stability
• Increased the frequency of time synchronization
• Fixed NTP server handling
• Removed the restart in USB mode

• Fixes to the automatic APN process
• Fixed IP connection monitoring
• SMS processing fixes
• Fixed faulty event log behavior
• Redesigned watchdog operation, improved stability
• Increased the frequency of time synchronization
• Fixed NTP server handling
• Removed the restart in USB mode

The programming software includes the following:

• The new software adds support for the DIN rail hardware.

The firmware includes the following changes:

• Modem type added to the status information
• Correct handling of special characters when sending SMS
• Fixed SIM PIN handling
• Modem network search now also accepts SMS-only mode as registered
• Correct zone usage for remote monitoring reporting

The Remoter includes the following change:

• Modem type added to the Status Monitoring menu

The firmware includes the following:

• Version built for DIN rail hardware
• Improved connection stability

The firmware includes the following fixes:

• Fixed an issue where no SMS was received from the input when using the timestamp substitution variable
• Fixed an issue where an incoming operator SMS interrupted the sending of email reports
• Introduced a default superadmin
• Fixed an issue where, in the event of a TELL API connection error, the system attempted to reconnect more often than necessary, causing the device to restart more frequently than warranted
• Fixed an issue where the system did not wait long enough for a response to TELL API status messages, causing the device to disconnect and unexpectedly restart on weak networks
• Fixed an issue where failed email log sending generated too many TELL API entries and significant data traffic
• Fixed an issue where it was not possible to configure a non-default cloud server
• Fixed an issue where no call was initiated for input events, or the initiated call lasted too briefly
• Fixed an issue where the PIN code was automatically deleted if the SIM card was removed (A7682 only)
• Modem network handling now supports SMS-only roaming mode
• Fixed an issue where FOTA did not start on the EG91

• Fixed SMS-based registration on phones with a newer SDK

Download: available from the app stores.

The mobile application includes the following enhancements:

• Added the option to purchase a warranty (via in-app purchase)
• Added the option to increase the number of users (via in-app purchase)
• Introduced Google two-factor authentication
• Numerous minor visual bug fixes

Download: the app is immediately available from the app stores.

• The push token is now refreshed at every startup
• Handling of the new gate-opening push notification type
• IP camera password memorization for digest authentication
• Added logging of incorrect gate openings on the big data server for troubleshooting purposes
• Limited the phone number length to 19 characters and fixed the related bug
• Fixes to the registration process requiring approval
• Fixed retrieval of login schemes on iOS
• Fixed a field length error for the authorization field in custom rules
• Fixed the doorbell pop-up message appearing multiple times
• Handling of the QR code on the device's plastic housing
• Widget control fixes
• Fixed the QR code reader – handling of lowercase letters

Download: the app is immediately available from the mobile phone app stores. The update is performed manually or, with the appropriate setting, automatically by the device. The Android applications (primarily for Huawei-brand phones) are also published on the website, so they can be installed from there if needed — however, due to automatic updates, we recommend using the app store.

• Introduced APN adaptation
• SIM card handling fixes
• SMS sending fixes
• GSM communication stability fixes
• Fixed storage of uploaded sound files
• Fixed voice call operation and logging
• Modem update fixes (both Quectel and SIMCOM)

New feature:

• Saving of register values. Register values are saved to flash memory as needed, but no more often than every 10 minutes, so their values are retained even after a power loss.

The fixes are as follows:

• Introduced APN adaptation
• SIM card handling fixes
• SMS sending fixes
• GSM communication stability fixes
• Fixed storage of uploaded sound files
• Fixed voice call operation and logging
• Modem update fixes (Quectel and SIMCOM)

The firmware includes the following changes:

• Introduced a default superadmin user
• Fixed an issue where, in the event of a TELL API connection error, the device attempted to reconnect too frequently, causing it to restart often
• Fixed an issue where the device did not wait long enough for a response to TELL API status messages, causing it to disconnect and restart on poor-quality networks
• Redesigned the behavior of approval-based registration
• Fixed an issue where, on failed email log sending, the device retried sending the message very frequently, generating high data traffic and significant load on the TellApi
• Fixed an issue where a non-default cloud server could not be configured, because the device automatically reverted to the default
• Fixed an issue where no call was made for an input event, or the wait after call initiation was too short
• Fixed an issue where the device deleted the PIN code if the SIM card was removed (A7682 only)
• Modem network handling: the device now also accepts SMS-only roaming network status
• Fixed an issue where FOTA did not start on the EG91
• Fixed an issue where no SMS was sent from the input if it contained the timestamp substitution variable

The programming software includes the following changes:

• Added a wiring diagram to the Connected (status indication only) option for inputs in the wizard
• Fixed backup restore: users were not fully loaded when the control mode changed
• Fixed APN configuration in the wizard
• Fixed an issue where, with outdated EG91 modem firmware, it was not possible to proceed past the warning dialog

The firmware includes the following fix:

• Fixed periodic test signal stopping

The firmware includes the following fixes:

• Fixed an issue where remote firmware update (FOTA) could not be performed on Quectel EG91 modems
• Fixed incorrect forwarding of the @, {, and _ characters in SMS text
• Fixed an issue on variants equipped with the SIMCom A7682 modem where, if the user removed a PIN-locked SIM card, or the connection between the device and the SIM card was briefly interrupted due to a contact fault, the stored PIN code was deleted. As a result, the device could no longer restart once the fault cleared.
• Added the ability for devices to connect to an "SMS only" roaming network

The Remoter includes the following fixes:

• Fixed an issue where remote firmware update (FOTA) could not be performed on the Quectel EG91 modem, and it was not possible to dismiss the automatically appearing warning message
• Fixed incorrect pop-up text during remote modem update

The firmware includes the following new feature:

• A7682 4G modem support
• Automatic APN and IMS APN configuration for the 4G VoLTE connection

The mobile application includes the following changes:

• Fixed the account deletion option
• Fixed the owner profile in user management

Download: the app is immediately available from the mobile phone app stores. The update is performed manually or, with the appropriate setting, automatically by the device. The Android applications (primarily for Huawei-brand phones) are also published on the website, so they can be installed from there if needed — however, due to automatic updates, we recommend using the app store.

The firmware includes the following fixes:

• Fixed an issue where remote firmware update (FOTA) could not be performed on Quectel EG91 modems
• Fixed incorrect forwarding of the @, {, and _ characters in SMS text
• Fixed an issue on variants equipped with the SIMCom A7682 modem where, if the user removed a PIN-locked SIM card or the connection between the device and the SIM card was briefly interrupted due to a contact fault, the stored PIN code was deleted. As a result, the device could no longer restart once the fault cleared.
• Added the ability for devices to connect to an "SMS only" roaming network

• Introduced account management
• Unified the number of devices that can be added: 100
• Bug fixes related to design and appearance

The account management feature makes it easier to transfer multiple devices to another mobile phone at the same time, and allows users to conveniently order services such as warranty extensions and device support for their purchased devices.

Although registration for account management is not currently mandatory for existing customers, it will become required for new downloads and when adding new devices. Registration will become mandatory for all existing applications and devices in the next update.

Download: the apps are immediately available from the mobile phone app stores; the update is performed manually or automatically by the device.

The firmware includes the following fixes and enhancements:

• Automatic APN detection for the SIMCOM A7682 modem
• Prepared FOTA capability for the SIMCOM A7682 modem
• Fixed an issue where a transparent outgoing call failed if it did not start within 6 seconds due to mobile network congestion — this timeout has been changed to 20 seconds
• Ensured that an SMS received from the operator does not affect the device's startup process
• Maintains call order according to the sequence configured in the programming software

The programming software includes the following fixes and enhancements:

• Introduced FOTA update for the SIMCOM A7682 modem
• Transparent serial mode when connecting via the cloud
• Fixed an error message appearing when clicking the refresh button in the module registry list
• Fixed an issue where device firmware update via the cloud failed with an error

The programming software includes the following fixes and enhancements:

• Fixed an issue where the remote user was not restored when restoring a Gate Control BASE backup
• Fixed an error in firmware updates via the cloud connection
• Fixed an issue where recording the device ID in lowercase in the module registry caused an error when generating the QR code for adding a mobile device
• Fixed an issue where, after changing the USB password and restarting the module, the new password could not be entered

The mobile application includes the following changes:

• WiFi provisioning bug fixes
• Fixed typos and text errors in the interface
• New languages: German, Spanish, Czech

The firmware includes the following fixes:

• WiFi is now set as the default network interface when requesting an IP address
• Fixed the system log timestamp
• Fixed repeated character strings in the syslog message
• More frequent refresh of status displays
• Cloud troubleshooting options
• New 5.1.2 backend framework

Download: the apps are immediately available from the mobile phone app stores. The update is performed manually or, with the appropriate setting, automatically by the device. OPEN.ioting indicates the availability of new firmware in the mobile app, and the new firmware is installed based on the user's decision.

As with the Gate Control Base, automatic APN configuration (adapt APN) has been implemented based on the mobile network's parameters — manual APN configuration is not required for basic operation, provided the network operator configures the SIM card correctly. Automatic APN retrieval is not available for older modem versions; in such cases, the setting can still be configured manually.

The firmware includes the following fixes and enhancements:

• Prepared modem firmware update for the SIMCOM A7682 modem
• Automatic APN (adapt APN) retrieval for the SIMCOM A7682 modem
• Display of reaching the SMS limit in the system log
• Use of timestamps in SMS messages generated by inputs
• Improved SIM compatibility on the SIMCOM A7682 modem by extending the CLIP command response time
• Refined the behavior of approval-based registration

The firmware includes the following fixes and enhancements:

• Fixed registration difficulties after 3G was disabled on the Quectel UG9X modem
• Corrected log handling when the SMS limit is reached, so that reaching the limit is visible
• The firmware did not wait an adequate length of time for the modem's response, requiring a correction to the operation of certain SIM cards
• Fixed phone number handling on the BASE device so it also accepts +36 and 06 formats when adding an administrator or superadministrator
• Use of timestamps in SMS messages for events sent by inputs
• Automatic APN detection (ADAPT APN) can configure the data connection and voice call APN settings received from the network without manual intervention

The firmware includes the following fixes:

• Refined INFO SMS behavior when the query SMS is sent by an unauthorized user
• Fixed forwarding of accented and operator SMS messages

The firmware includes the following fixes and enhancements:

• Maintains call order
• Ensured the fastest possible reconnection in case the SIMCOM A7682 modem's mobile internet connection drops
• Increased the SIM card wait time at device power-up on the SIMCOM A7682 for compatibility with different cards
• Ensured that consecutive incoming calls do not affect the operation (e.g. due to iPhone network handling, the device repeats the call during a technology switch, which previously led to incorrect behavior — e.g. re-arming after disarming)
• Ensured that a special operator SMS does not prevent network registration
• FOTA (Firmware Over-The-Air, firmware update over the network) for the SIMCOM A7682 modem firmware version
• Moved the cloud service to a domain name (to provide greater load balancing)
• Ensured the cloud server can be reached even if the SIM card does not support name resolution

The programming software includes the following fixes:

• Fixed the "Cannot preform this operation on a closed dataset" error when clicking the refresh button in the module registry
• Fixed an error in updating via the cloud connection
• Sped up module registry operation for very large numbers of devices
• Implemented the interface for FOTA updates of the SIMCOM A7682 modem and fixed related issues

The Android version includes the following fixes:

• Fixed minor display-related bugs and inconsistencies
• Updated API level to the required level (installable on Android 13 as well)
• Fixed the internal method that checks camera display
• Set the minimum supported operating system to 7.0
• Unified the username and password length setting (50 characters)
• Memorization of camera access credentials
• Updated, refreshed, and fine-tuned camera stream handling
• Updated language files
• Refined the wording of the login error message
• Fixed behavioral differences between the Android and iOS versions
• Improved application stability based on the analysis of system crashes
• Fixed error handling for status loading
• Fixed handling of invalid URLs
• Refined and fixed handling of inputs and outputs

The iOS version includes the following fixes:

• Memorization of camera access credentials
• Unified the username and password length setting (50 characters)
• Fixed minor display-related bugs and inconsistencies
• Refined the wording of the login error message
• Fixed the appearance and behavior of the icon responsible for partition management
• Fixed an issue where inputs and outputs were also visible in offline mode
• Fixed behavioral differences between the Android and iOS versions

The applications are available in the mobile application stores. You can update manually, or if configured accordingly, the mobile phone will update to the new version automatically.

The firmware includes the following fixes:

• Refined/fixed the mobile network reconnection process
• Corrected modem power supply voltage level measurement/setting for more stable operation

The 1.9.113 release includes the following changes:

• Added the ability to configure the serial modem port
• Set the serial modem port to disabled by default
• Added an interface option to handle only enigma-length messages
• Added a restart recommendation after APN configuration
• Fixed mobile application handling
• Attached a Java 8 installer script
• Removed the daily restart
• Redesigned serial port checking

The 2.0.13 release includes the following changes:

• Fixed sorting on the device update page
• Removed secondary sorting on the device update page
• Show only online devices on the device update page
• Display Manager fix
• Full restart for the firewall script
• Optimized HTTP requests and loading of settings
• Fixed an SIA bug found during testing with the HIKVision AX PRO
• TELLMon and SIA protocol debug log configurable from the interface
• Handling of SIA heartbeat calculation for heartbeat intervals under 10 seconds
• Added a script granting the TELLMon user permission for the SIA heartbeat calculation function
• New feature: restart Display Manager by pressing Ctrl+Alt+R
• Change affecting KIOSK mode: Chromium now only starts once Tomcat is already running
• Added a confirmation dialog about the mandatory restart before changing the firewall
• Added the ability to configure the serial modem port
• Set the serial modem port to disabled by default
• Added an interface option to handle only enigma-length messages
• Added a restart recommendation after setting the APN
• Mobile fix
• Attached a Java 8 installer script
• Removed the daily restart
• Redesigned serial port checking
• Script to check that Tomcat is running
• Fixed TEX performance on the Győr Patent server
• TEX protocol debug log configurable from the interface
• TEX device log configurable from the interface
• Fixed serial port naming for factory reset and reset settings
• NTP fix
• SQL exception handling, daily Tomcat restart
• Hid SIA columns (prefix, CID account column)
• SIA enable/disable
• Reset settings refactor

The programming software includes the following enhancements:

• Fixed an issue where loading via the cloud was not possible in the case of a corrupted configuration file
• Minor fixes and enhancements to improve operation and stability

The mobile application includes the following enhancements:

• Fixed an issue where the app occasionally reported an incorrect relay/partition status after login
• Minor fixes and enhancements to improve operation and stability

(The mobile application updates automatically when configured accordingly!)

The firmware includes the following fixes and enhancements:

• Fixed an issue where, on the SIMCOM A7682 modem, call initiation frequently failed if the device placed a call while a live data connection was in progress
• The mobile technology type (GSM – UTRAN) in the programming software status updates slowly — change
• Fixed an issue where, on the SIMCOM A7682 modem, the device identified the previous caller number if an incoming call did not send a number
• Fixed an issue where devices equipped with a Quectel UG95/UG96 modem did not register on the 2G network after the 3G network was switched off
• Fixed an issue where, if the phone number was longer than the "usual" length (13 digits and up), the sent SMS did not reach the recipient because part of the phone number was truncated

The programming software includes the following fixes and enhancements:

• Changed the SIA encryption key password field type so it cannot be read back after entry — change
• Changed the PIN code input field type so it cannot be read back after entry — change

Feature enhancements:

• Event colors can now be changed from the menu
• Multiple customer codes for a single customer
• Interface registration and enabling/disabling is now partly automatic (e.g. for report modules) and partly much simpler
• Display of the workflow description in the simple event list
• Added generation of scheduled events (for a given customer at a given time, e.g. end of vacation and return, requiring a change, or maintenance needing to be scheduled, etc.)
• Added delayed alarm (fixed-duration delay), e.g. a power outage only triggers an alarm after X minutes if there is no return to normal state in the meantime
• Added the ability to list ongoing delayed alarms
• New report module listing customer data: Customer List-Partner and Customer List-Installer
• In the workflow window, text can now be transferred to the completed task description field by double-clicking or dragging
• A patrol can now be assigned to an alarm in the workflow window, and basic patrol activity data can be recorded
• Extended and made device categories editable — it is now possible to specify which device data appears as info in the workflow window during an alarm
• The list of available customer codes is now searchable
• The duration of a temporary lockout can now be changed at the time of lockout (based on permissions)
• Added system event generation when a temporary lockout expires within 5 minutes
• Extended and made editable the installer/partner categories
• Events are now shown in a more advanced/modern list when editing a workflow (and workflow template)
• Templates are now also inherited when creating a code table from an inherited template
• Zone categories (Basic/Outdoor/etc.) can now be created — separate workflow templates can be created for zones marked with these
• Code tables with the same name can no longer be created (fix for V3)
• Floating workflow description display in the event list
• Extended the monitoring time on the event repeat template to up to one week
• The workflow window now displays the number of alarms in the previous hour and previous day
• An unlimited number of custom parameters can be set for customers — the selected parameters are displayed in the workflow window
• Significantly extended customizability of the operator module's operating mode
• Automatically opens up to a maximum of X (configurable in the operator module parameters) workflow windows; the remaining workflow buttons remain available
• Quick acknowledgement can now also acknowledge the workflow button, not just the workflow window
• The simple report can now also be filtered by event and by receiver/line attributes
• Files can now be attached to customer comments (e.g. contracts)
• Images (floor plans, etc.) are now stored in the database, simplifying access to them across multiple operator workstations
• Implemented continuous database server connection checking/failover handling with extended functionality

Technical specifications:

• Operating systems supported by TMS modules: Windows 7, 8, 10, 11, and Windows Server 2016 or later
• TMS modules are available in both 32-bit and 64-bit versions
• Operating systems supported by the TMS database engine (PostgreSQL 10 and later versions): Linux, Windows, macOS, BSD, Solaris (for more details: https://www.postgresql.org)
• No hardware key — license management is handled entirely in software, so the key can no longer be damaged or lost

The version includes the following fixes:

• Fixed TELL API AES encryption handling (output control did not work in all cases)
• Added the ability to enable logging
• Introduced cloud-based logging (to the Betterstack service)
• Introduced communication error and communication error recovery events for when none of the monitoring servers are reachable
• Fixed service heartbeat checking
• Fixed routing rules for GSM and LAN interfaces
• SMS sending via the backup GSM interface
• Added a device restart option to the interface
• Added the ability to check service operation and restart services from the interface
• Fixed GSM and LAN IP address retrieval
• Improved GSM and LAN communication stability
• Fixed connection checking for GSM and LAN interfaces
• Fixed the PING function and its operation
• Fixed VOIP call event handling (correct handling of the Disconnected command)

The latest firmware is available for update from the device's menu system if the device has a public internet connection.

Firmware — bug fixes:

• Fixed an issue where, in control mode 5, the gate closed only on the second command if a different user issued the control
• Fixed an issue where, for an existing user, the "Comment" and "Phone number" fields could not be updated in the app during password-based registration
• Fixed an issue where SMS commands did not return an error response
• Fixed an issue where the username and password associated with the APN could not be deleted via SMS command
• Fixed the operation of SMS-based emergency control
• Fixed an issue where the gate reopened during scheduled control if a timeout longer than one minute was set
• Preparations and bug fixes for the upcoming user account management feature
• Fixed random disconnection from the cloud with reconnection only after a restart
• Other minor stability-enhancing improvements and fixes for issues causing operational anomalies

Firmware — enhancements:

• Removed default personalization settings
• The APN configuration SMS command is now also accepted from Admin role users
• Display of modem type in the software
• Expanded the events displayed in the event log

Programming software — bug fixes:

• Fixed the wording and layout of the wizard
• Prevented duplication of phone numbers
• After changing the control mode and the device's automatic restart, the programming software now automatically reconnects to the device
• Fixed the maximum value for the opening timeout
• Fixed an issue where the Comment field was not added during bulk user addition
• Fixed minor issues affecting the interface and usability
• Fixed filtering by username
• Bug fixes affecting cloud connection stability
• Fixed an issue where a device using a SIM identifier as its device ID could not be registered in the module registry, because the "Device ID" field only accepted MAC format

Programming software — enhancements:

• Implemented DNS resolution; the cloud address can now also be a domain name
• Display of modem type in the Status Monitoring menu
• Added Admin role user access to holiday and scheduled control settings
• Separated the device ID and MAC address and display them independently
• Software with a version other than V10 (e.g. v9) can now run simultaneously with v10
• Introduced the TLS 1.2 encryption protocol
• Sped up settings reading: the software no longer automatically loads personalization settings
• Increased the maximum length of "Username" and "Comment" from 20 to 40 characters

The programming software (3.0.1.2160) includes the following fixes:

• The PIN code is now displayed in the correct format (with asterisks) during entry
• Fixed incorrect shortcut naming (the indicated version did not launch)

The firmware (3.00.2.8256) includes the following fixes:

• Handling of the SIM PIN code on the 7682 modem at power-up

Enhancements:

• Enabled access to holidays and scheduled control for Admin role users
• Made push notifications configurable for mobile devices in the wizard
• Enhanced limit switch settings in the wizard
• Control mode 5 now depends on the limit switch

Fixes:

• The scheduled controls and mobile devices menu items now appear in the wizard for the Base device
• Fixed an issue where group rules became invalid after restoring a backup
• Default state setting for inputs (3–4)
• Fixed a bug with special characters in the username when using the wizard
• Refined the timeout field settings in the Inputs menu
• Fixed an issue where, during bulk user import, an empty comment caused the name to be considered invalid
• Refined the selection settings in the user list
• Ensured the wizard does not start during manufacturing/testing

The firmware includes the following enhancements/changes:

• Fixed an issue where the sent SMS was not received for long phone numbers
• Fixed slow update of the mobile network technology display in the programming software

The firmware includes the following fixes:

• Fixed an issue where, on the A7682 modem, outgoing calls could be unreliable in certain cases if the SIM card did not have VoLTE service
• Refined handling of hidden caller numbers on the A7682 modem
• Refined SIA encryption key handling
• Fixed an issue where the device restarted during sound recording upload
• Improved event generation stability in the event of a GSM error
• Fixed network handling issue arising from 3G disconnection
• Refined the character encoding of incoming SMS

The programming software includes the following enhancements/changes:

• Added an event code search table to the service event settings
• Added an SIA encryption key field to the programming software

The programming software includes the following fixes:

• Fixed an issue where, in certain cases, uploading a custom notification sound could be lost and sound 15 was duplicated instead
• Refined the handling of reordering uploaded sound files

The firmware includes the following fixes:

• Fixed handling of SMS and call notifications for events
• Fixed date and time handling
• Fixes to improve operational stability

The firmware includes the following fixes:

• Fixed an issue where, after an IP disconnection, the device reconnected slowly or only after a restart
• Changed the frequency of status updates sent to the cloud connection

The programming software includes the following fixes:

• Handling of the SIA encryption field

The firmware includes the following fixes:

• Faster reconnection in case of IP network disconnection

The fixes are as follows:

• Fixed an issue where the modem restarted after a VoLTE call
• The device now only accepts date and time information sent by the GSM operator if it falls between 2022 and 2062
• Fixed an issue where, on the UG95 and UG96 3G modems, the network status query command did not work if the SIM card required a PIN code. As a result, the firmware no longer queries network information on these modems.

Programming software — key enhancements and fixes:

• Introduced the wizard
• Introduced a module registry shared with other devices
• Introduced the ability to block the second call due to the "Two consecutive calls received" issue
• Introduced the "Anyone" group for group rules
• Added a comment field to user data
• Display of scheduled control in the event log
• Introduced a desktop shortcut for easier use
• Added the ability to search for users
• The limit switch can now also just send a signal to the app (with no effect on control)
• Refined administrator permissions
• Prepared bulk addition for CSV files generated by Excel
• Refined the length and permitted characters of input fields
• Split-screen status monitoring
• Fixed an operator search issue during remote access
• Several enhancements and bug fixes improving usability and resulting in more stable operation

Firmware — key enhancements and fixes:

• Added the ability to configure the parameters required for cloud access on the PRO device and enable cloud access via SMS
• Fixed the "WiFi search does not work after factory reset" issue
• Fixed a logic issue with push-button opening in control settings 3 and 4
• Refined SIM card handling
• Handling of an empty APN field in 2G mode
• Numerous preparations and enhancements for more stable operation and future feature support

• Updated the multi-platform framework to the latest version – Gate Control PRO v9 support
• Extended the registration process with user search
• Introduced a comment field for users
• Improved the registration process
• Numerous other bug fixes

Download: available from the app stores.

The following enhancements have been made in TELLMon:

• Complete database redesign, using views and triggers
• Implemented the SIA DC-09 and Ademco Contact ID protocols
• Introduced HIKVision AX PRO support
• Adapted HIKVision socket and session handling to the system
• Handling of SIA prefixes
• Automated SIA heartbeat calculation on a per-device basis
• Fixed handling of repeated SIA events
• Redesigned SIA encryption key handling so the system can manage encrypted and unencrypted devices in parallel
• Fixed a bug in the TELLMon protocol remote programming feature
• Fixed errors occurring in the TEX protocol under load
• Global handling of socket disconnections and repeat errors for all protocols
• Fixed handling of Contact ID messages with incorrect length
• Fixed handling of customer IDs with incorrect length
• Added monitoring of frequently disconnecting devices and creation of custom events for frequent disconnections
• Introduced 4G modem support, fixed modem startup
• Fixed correct display of GSM signal strength for older modem types
• Fixed serial port– and IP-based acknowledgement processes
• Changed how incoming events are stored: events are now retained for a configurable number of days instead of a fixed count
• Reduced log file size — only errors are now written to the logs; extended logging can be enabled separately per device
• Correct handling of internet connection and disconnection events
• Numerous additional bug fixes

Changes to the web management interface:

• Updated the look of the management website
• Implemented session management for the management website
• Embedded pop-up tooltips for abbreviations in the interface for easier understanding
• Extended the Events tab on the management website with additional information, such as device name, device ID, ID prefix, and login ID
• Merged the Events and My Events tabs for easier overview
• Rewrote and fixed the functions that check firmware and device status on the Device Update page
• Split the settings menu into categories for easier handling and simpler configuration
• Handling of firewall settings from the web interface
• Redesigned saving of network settings
• Introduced a time zone selector in the settings
• Fixed a bug in NTP server operation
• Redesigned event code handling
• Added the option to enable device logging, which writes the logs of specific device(s) to a separate file, making troubleshooting easier
• Numerous additional bug fixes

For questions regarding installation, please contact our technical support.

Firmware bug fixes:

• Fixed a memory error in temperature sensor operations
• Fixed 4G network registration for the A7682 modem
• Fixed determination of operator and network type

Firmware bug fixes:

• Fixed 4G network registration for the A7682 modem
• Fixed determination of operator and network type

The firmware includes the following fixes:

• Refinement for handling SMS from Australian operators
• Refined identification for hidden caller numbers

The software (V4.0.0.3278) includes the following enhancement and fix:

• Changed the SIA encryption key field type
• Correct handling of configurations with multiple customer IDs

The firmware (V4.00.0.8179) includes the following enhancement:

• Introduced SIMCOM A7682 modem support

The firmware includes the following fixes:

• Fixed cloud connection for earlier 2G modems
• Fixed acceptance of PIN-locked SIM cards on the A7682 modem

The firmware includes the following fixes:

• Refined SIM card and PIN code handling on the SIMCOM A7682 modem
• Improved cloud connection stability for devices equipped with a 2G modem

The software includes the following enhancements and fixes:

• Added a quick search to the event selector drop-down menu
• Fixed a language switching bug in the event settings
• Fixed bootloader update

The software includes the following enhancements and fixes:

• Added a quick search to the event selector drop-down menu
• Fixed a language switching bug in the event settings
• Fixed bootloader update

The bootloader includes the following fix:

• Fixed an issue where some devices could not start the boot process due to a clock setting discrepancy

The software includes the following enhancements and fixes:

• Minor changes affecting functionality and stability

The firmware includes the following fixes:

• Fixed an issue where remote access passwords were deleted following a remote firmware update
• Fixed SIMCOM modem SIM card identifier (ICCID) and PIN code handling
• Fixed unreliable cloud connection on the SIM900 modem on the Telekom network

The firmware includes the following fixes:

• SMS messages are now sent using GSM character encoding when they contain no special characters and are no longer than 160 characters. This enhancement was added to the firmware for compatibility with older devices.
• Reduced the device–modem communication speed to 230400 BAUD for more stable operation
• Added support for a newer type of flash memory to the firmware
• Fixed a serial port communication error for accessories connected to the device
• Fixed an easyTemp serial port communication error at power-up
• The device now only applies the manually selected GSM network operator after the SIM card has powered up

The bootloader includes the following fixes:

• Support for a new type of flash memory
• Fixed faulty handling of the easyTEMP temperature sensor connected to the serial port

The software includes the following fixes:

• Added a cloud server selection option to the Features and Permissions menu
• Fixed an issue where not all data appeared in status monitoring during remote connection
• Fixed an issue where the QR code did not appear in the mobile devices menu during remote connection
• Fixed an issue where a failed reporting status did not appear in the event log

The software includes the following changes:

• Fixed an issue where network selection was unavailable when the programming software connected remotely
• Minor changes affecting basic operation

The firmware includes the following enhancements and fixes:

• Quectel EG95EX modem support
• SIMCOM A7682 modem support
• Minor bug fixes affecting basic operation

The software includes the following fixes:

• Changed loading of configuration files
• Minor fixes affecting operation

The firmware includes the following fixes:

• Fixed SIMCOM A7682 modem handling: with certain operators, the device did not register on the network if an incorrect APN or another operator's APN was configured
• Fixed a space character interpretation error in SMS commands
• Fixed a user data loss issue during mobile application registration
• Fixed handling of username input exceeding 20 characters

The firmware includes the following change and fix:

• Fixed SIMCOM A7682 modem handling: with certain operators, the device did not register on the network if an incorrect APN or another operator's APN was configured
• When sending SMS, the device sends the message using GSM-7 character encoding if the text length and characters allow it; otherwise, it uses UCS-2 encoding (which supports national character sets)

The software includes the following new features:

• VoLTE voice call support (available from firmware version v7.03.3.8097)
• Introduced modem FOTA update (available from firmware version v7.03.3.8097)
• Added the option to disable the timestamp in text-based notifications
• Refined audio settings for newer modem versions/variants
• Introduced MVP.next support
• Handling of special characters in module names in the module registry
• Introduced a shortcut feature for remote access (a desktop quick-connect icon per device)
• Added the ability to store passwords in the module registry for remote access
• Added the ability to localize the server type in the server registry
• Automatic registration of the network in the module registry for access via a direct IP connection
• Display of cloud usage status in the Status Monitoring menu
• Signal strength now displayed in dB in the Status Monitoring menu
• Added the ability to configure a delay for manual dialing
• Display of the IP address and port number in the server registry
• Added the ability to store the device phone number and ICCID in the module registry
• Added the ability to stop pending notifications
• Introduced a new module registry database engine (SQLite)

The software includes the following enhancements:

• Fixed localization
• Refined automatic network selection
• Refined password storage handling
• Tables in individual menus now remember previously configured views
• Enhanced programming software logging
• Fixed deletion of user phone numbers in notification channels
• Removed the cloud usage configuration option on the WiFi product variant
• Changed the signal strength display to a percentage value
• Unified the TEX heartbeat frequency value setting
• Added the ability to upload firmware on devices with an earlier major version
• Refined feedback for WiFi network search
• Added the ability to localize the data connection in the Status Monitoring menu

The software includes the following fixes:

• Changed the block length for sound upload
• Fixed a read and display error for the service event
• Fixed an editing error for the default cloud record in the server registry
• Fixed the ability to set SMS restrictions to unlimited
• Fixed manual data entry in the WiFi network search wizard
• Refined and fixed the display of WiFi networks
• Fixed input of voltage values for the low supply voltage service event (previously only whole numbers could be entered)