Building an IP-based signaling system for one of the world's leading tobacco industry groups
TELL created a redundant system for British American Tobacco with 99.9% availability, which guarantees uniform, IP-based signaling and high data security, and which is not hindered by geographical differences.
British American Tobacco is one of the world's leading tobacco industry groups, which has enjoyed unbroken popularity since its more than 110 years of operation. Consumers are served in more than 40 countries and 180 markets. BAT produces many world-famous brands, and in addition to their tobacco products, they also offer goods that serve as suitable alternatives to smoking. Since their existence, they have kept up with various technological and social changes, and their dynamic approach requires the most modern technologies in all areas.
BAT pays particular attention to safety, so the main request was that all alarms and fire alarms on their sites should be forwarded to a central monitoring system. The implementation of IP-based communication and compliance with high international data security requirements were of crucial importance. Overall, the challenge was the development of a reliable system that meets the above criteria and is capable of managing sites and objects in different geographical locations to be protected together.
The Adapter2 and IP Bridge communicators manufactured by TELL transmit the alarm and fire alarm system signals to remote monitoring servers via an encrypted and dedicated connection. Dispatchers connected to locally installed TELLMon receivers continuously monitor signals and display events.
The biggest challenge was overcoming the geographical differences, which was solved by placing the dispatchers and the receiving software at several locations. The TMS PRO complex remote monitoring software was used for synchronization. Due to its modular structure, it performs this task excellently.
The result of the project was a redundant system created by TELL with 99.9% availability, which guarantees uniform, IP-based signaling and high data security, and which is not hindered by geographical differences.